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IEC 15055‑01:2026, adopted in Canada as CAN/CSA‑ISO/IEC 15055‑01 defines the inter‑exchange signalling protocol for call completion supplementary services within Private Integrated Services Networks (PISN). The standard specifies messages, procedures, and protocol elements that enable a user to request that a network complete a call attempt when the called terminal becomes available (e.g., after being busy or after no reply). It supports both Call Completion to Busy Subscriber (CCBS) and Call Completion on No Reply (CCNR).
The standard sits within the ISO/IEC 15055 series and is fully aligned with ITU‑T Recommendations Q.733 and Q.733.1 for private networks. It is intended for use with PISN interconnection (Pinx) entities and assumes the underlying circuit‑mode or packet‑mode bearer services defined by ISO/IEC 11574 and ISO/IEC 15056.
The protocol defined in IEC 15055‑01 conforms to the OSI Reference Model layers 3, 4, 5, and 7. The signalling messages are exchanged over the Q reference point between PISN nodes using the Q‑Sig signalling system. The protocol relies on the generic functional procedures and message transport capability defined in ISO/IEC 11572 (Q‑Sig layer 2) and ISO/IEC 11582 (Q‑Sig layer 3).
Key protocol elements include:
The standard defines a set of supplementary service control messages and associated information elements. The principal messages are shown in Table 1.
| Message | Direction | Purpose |
|---|---|---|
| FACILITY | Bidirectional | Invoke, activate, deactivate, or interrogate a call completion service |
| SETUP | Originating → Terminating | Establish a new call after the called party becomes available |
| RELEASE | Both | Release a call or call completion association (e.g., when the request is cancelled) |
| INFORMATION | Both | Carry supplementary service status and call state information |
| NOTIFY | Bidirectional | Indicate call completion events (e.g., recall initiated) |
Each message carries mandatory and optional information elements. The mandatory elements include protocol discriminator, call reference, message type, and a supplementary service indicator. Optional elements carry service‑specific parameters such as call completion indicator, time‑to‑live, and call identity.
Deploying IEC 15055‑01 in a PISN environment requires careful consideration of the existing network architecture and the interworking with public networks.
When a PISN is connected to the public switched telephone network (PSTN) or an ISDN, the Q‑Sig call completion protocol must be mapped to the network‑specific signalling, such as DSS1 or SS7. IEC 15055‑01 describes a set of interworking functions that preserve the semantics of call completion requests across the boundary. Network operators should ensure that the public network side supports corresponding services (e.g., CCBS as defined in ETSI EN 300 356).
The standard defines a number of configurable timers (T100–T105) that control the activation, monitoring, and re‑attempt behaviour. Table 2 lists the most critical timers.
| Timer | Default (s) | Purpose |
|---|---|---|
| T100 – Activation timeout | 30 | Maximum waiting time for a response to an activation request |
| T101 – Recall delay | 60 | Delay before the first call re‑attempt after an available indication |
| T102 – Repetition interval | 180 | Interval between successive call attempts while the called user remains available |
| T103 – Overall service duration | 3600 | Maximum time a call completion request remains active |
Administrators should adjust timer values to match network load and user expectations. Short T101 values may cause premature recall attempts, while long T102 values may delay the connection.
Products claiming conformance to IEC 15055‑01 must undergo a series of static and dynamic tests. The conformance testing methodology is described in ISO/IEC 15055‑10 (TS). Key compliance areas include:
For manufacturers, obtaining a certificate from an accredited testing laboratory (e.g., based on ISO/IEC 17025) is highly recommended. The certification body will review the PICS, execute the controlled tests, and issue a report valid for three years.
In Canada, the standard is published as CAN/CSA‑ISO/IEC 15055‑01 and compliance may be required for equipment operating within federal regulated telecommunications networks. Implementers should consult the latest edition (2026) and any national deviations published by the Canadian Radio‑television and Telecommunications Commission (CRTC).